Contact us

Last Updated: September 11, 2026

Business Information

Rulessa is owned and operated by Nan'an Shixing Technology Co., Ltd. Rulessa is the brand created for our online pet store, showcasing our carefully curated essentials for dogs and cats through the official Rulessa website.

BRAND: Rulessa
LEGAL COMPANY NAME: Nan'an Shixing Technology Co., Ltd.
OWNER / REPRESENTATIVE: Li Hui
CUSTOMER SUPPORT EMAIL: service@rulessa.com
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +86 178 9647 7258
WEBSITE: https://rulessa.com/
BUSINESS ADDRESS: No. 420, Yangtanglong Road, Meishan Town, Nan'an City, Fujian Province, D-331, Northern Nan'an E-commerce Entrepreneurship Park

Customer Support Policy

This support policy applies to all customers of Nan'an Shixing Technology Co., Ltd.

We are committed to providing reliable assistance throughout your shopping experience.

If you have questions regarding our products, orders, shipping, returns, payments, or general store information, please refer to the guidance below.

⏱ Availability

CUSTOMER SUPPORT EMAIL: service@rulessa.com
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +86 178 9647 7258

Response times may vary during peak periods.

⚠️ Store Disclaimer

This website is operated by Nan'an Shixing Technology Co., Ltd. as an independent online retailer. All order-related, payment-related, and service-related inquiries are handled through the designated customer support system.